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Privacy

Studio-Online respects the privacy of its website visitors. This privacy statement applies to all individuals who use Studio-Online’s services.

1. Contact details
Studio-Online B.V. / Address: Cruquiusweg 98 P, 1019AJ Amsterdam, the Netherlands / Phone number: +31 (0)20-2442540 / E-mail address: info@studio-online.nl

2. Purposes and legal basis of processing
Some of the data we use are necessary for functional purposes, such as when preparing an invoice after ordering our services. For this we rely on the basis “Necessary for the performance of a contract”, in accordance with the bases as mentioned by the Personal Data Authority. Other data is only collected when consent is given through acceptance of the cookie notification. This data is used for marketing purposes (when a customer signs up for it) and strategic purposes (improving our services and website). We will never provide data to third parties without your consent, unless there is a legal basis for doing so. Below you can find a more detailed explanation of what data we process and what we need this data for.

  • 2.1 Analytics In order to improve the site, Studio-Online uses Google Analytics as a measurement tool. These statistics are anonymous and therefore not traceable to individual persons. We only use these statistics to discover trends.
  • 2.2 Forms The site contains several forms that allow you to quickly request information. We will be very careful with the submitted data and will only use it for the purpose described in the form. Even if you send us an e-mail with a question, we will handle your data with care and use it only to answer your question.
  • 2.3 Email Newsletter Through this site you can sign up for Studio-Online’s free newsletter. For this we need your name and email address. These data will only be used for sending the newsletter. In each newsletter you will find a personal unsubscribe link with which you can immediately stop the subscription. For sending the newsletter the e-mail service MailChimp is used, with them it is agreed that they also follow the rules of processors according to the rules of AVG.
  • 2.4 Registration and orders To place an order on our site, we require data from you. We store this data encrypted in a secure server in a data center.
  • 2.5 HotJar This program is used to view, without collecting personal data, the behavior of visitors. This is done to gain insights into visitor behavior on the website and what they encounter. As a result of these insights, improvements can be realized.

3. Cookies
This website uses some cookies. A cookie is a simple small file sent with pages from this website and stored by the browser on the hard drive of your computer. The information stored therein can be sent back to our servers on your next visit. We use cookies to achieve the purposes under point 2. Cookies are also used to maintain the functionality of the website.

4. Categories of recipients of personal data of Studio-Online customers
Studio-Online uses a payment application, which is used to process payment data. With a mailing program, Studio-Online processes e-mail addresses, in order to send mailings. Studio-Online works with partner companies in India and Cambodia. These companies process anonymized images for certain assignments.

5. Retention periods
Studio-Online retains log data for up to 1 year. Images submitted for up to six months. Personal data as registered in the profile remains until the account owner himself indicates to delete or change it. HotJar, Google Analytics and MailChimp data will be retained as per the retention periods set by them and deletion of the same can also be requested via email as previously indicated, or by contacting these companies. Payment data/invoicing data will be retained as per their statutory retention periods.

6. Rights of Data Subjects
As a client of Studio-Online, the following privacy rights apply:

  • The right to transfer personal data
  • The right to oblivion
  • The right to access the personal data processed
  • The right to delete, amend or supplement personal data
  • The right to a human eye in decisions
  • The right to object
  • The right to clear information about what happens to personal data

7. Obligation to share personal data
For the successful provision of our services, you are obliged to share certain personal data with us at the time of purchase of a service/product. If you would like to receive a newsletter, you are obliged to give us your consent by providing your e-mail address.

8. Automated Decision-Making
We make automated decisions for proceed to hire customers at the time a payment is approved by the customer. The customer can subscribe to the newsletter, or other mailings, through the website. The e-mail data is automatically included in the mailing program until the customer unsubscribes.

9. Questions/Complaints
Do you have a question about Studio-Online’s privacy policy? If so, please contact us.